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© 2020  by Pamela Moss Limited | Privacy Policy 

Terms & Conditions


If you have paid for a consultation, please be aware that the outcome of the consultation may be information and advice that you are unsuitable for treatment and you will not be entitled to a refund of your consultation fee.


Treatment Suitability

We will always assess whether a treatment is suitable for you, or likely to be successful, prior to any treatment being carried out.

If a treatment is not suitable or likely to be successful, we will explain the reasons why.  We will also not go ahead with a procedure if we feel that your expectations exceed the results that can be achieved through that treatment.


Bookings and Cancellations

Appointments are made on a first come first-served basis.


We reserve the right to ask you to pay a deposit or booking fee at any time, payment can be made over the phone or by direct bank transfer.

f you want to cancel your appointment or change the time or date, we require at least 48 hours notice. If you do not attend for a treatment consultation or appointment  and do not give us 48 hours notice we will charge you £50 or half the cost of your booked treatment (whichever is greater). In the case of appointments that form part of a course of treatment, one treatment will be deducted from the remaining number of treatments.

Late Arrival

Late arrivals may not receive a treatment – Pamela Moss and any clinic staff will always do their best to provide full treatment but cannot keep other clients waiting.

Treatment Courses

All treatment courses must be completed within 12 months.

Treatment Offers

Please note that offers must be redeemed at the time of booking and purchase and cannot be claimed retrospectively.

We reserve the right to end an offer at any time.

Offers are non-exchangeable and cannot be redeemed for another treatment or monetary value.

Prices and Services

Education in technological and clinical advancements informs everything we do. As such our treatments are continually adapted and improved upon. On occasion our treatment menu may be added to, enhanced and modified in order to provide best practice in treating and caring for your skin. Treatment pricing is subject to change.